01 · Purpose
Purposes of Data Processing
We process personal data to provide services, improve user experience, and comply with legal obligations.
Processing is limited to the purposes described in this policy.
Privacy Policy Overview
This Privacy Policy outlines how we handle personal data collected through our services.
Policy guidance
This introduction outlines how the policy is organized and where to find related information.
Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Contact Information
Email
Phone
+44 113 511 1974
Address
105 Brasshouse Lane, Smethwick, Birmingham, B66 1BA
General Inquiries
02 · Sharing
Data Sharing with Partners
We share data with service providers who assist in delivering our services under strict confidentiality.
Third parties receiving data are bound by confidentiality obligations.
03 · Legal basis
Legal Disclosures
We may share personal data with law enforcement or regulatory bodies as required by law.
Disclosure to authorities occurs only when required by applicable law.
Data Category
Data Collection Practices
We collect personal data such as names, contact details, and payment information necessary for the provision of our professional development courses.
The categories of data collected depend on how users interact with our services.
Source Category
Sources of Data Collection
We obtain data from user registrations, course enrollments, and feedback submissions.
Data is received directly from users or generated through service interactions.
Cookie Category
Types of Cookies Used
We utilize essential cookies for functionality and analytical cookies for performance tracking.
Cookies vary by purpose and may be session-based or persistent.
User Control
Cookie Management
Cookies are used to enhance user experience and analyze site traffic.
Users may adjust cookie preferences through browser settings at any time.
Users have rights regarding their personal data, including access, rectification, and erasure.
Rights may be subject to legal limitations in certain circumstances.
Requests for exercising rights should be submitted in writing for verification purposes.
We respond to verified rights requests within the timeframe required by law.
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy.
Retention periods are reviewed periodically and data is deleted when no longer necessary.
We will notify users of significant changes to this policy via email or website announcements.
Material changes to this policy are communicated through appropriate channels.